THE MEDIA FOR AI THAT ACTUALLY HELPS.English edition · Understand & take action
Spotted on the web

Answer in natural language on the site, including for a terrace

Use described publicly by La Dépêche du Midi — Carole Dejean-Simoniti, Ville d’Agen (13 April 2025), summarised by the desk. Not tested by iadujour.

The result to aim for

In Agen, Carole Dejean-Simoniti, Digital Assistant, posted a 24-hour conversational agent: "an additional service, not a shift replacement." The user asks his question in French, English, Spanish or Arabic; "someone who wants to build a terrace will know directly to whom to address."

What was done

La Défense du Midi (April 13, 2025) City cost: €3,500 per year. PDFs and proceedings: announced, not yet the gesture of the title. Distinct from Meudon (Vocal Standard) and Gulf of Saint Tropez (fonio). No volume of questions is published.

Before you start

Tool cited by the source: Conversational agent (site of the City of Agen); other tools cited: Agent conversationnel. Fill in the bracketed items: [terrasse / démarche / service], [coller 8 lignes]. Strip confidential data that is not needed and check your tool’s access terms. Features and plans can change.

The method, in three steps.

  1. Gather the context

    Spot the bracketed items in the prompt ([terrasse / démarche / service], [coller 8 lignes]) and prepare what they ask for.

  2. Adapt the prompt

    Copy the prompt below, replace the bracketed items, then paste it into the AI assistant you use. The cited tool (Conversational agent (site of the City of Agen)) is not necessarily available to the public..

  3. Reread before using

    Reread the result, correct it if needed and keep the final decision. Caveats are detailed below.

Your starting point.

Replace the bracketed items, then adapt the proposal to your situation. This prompt is written by the iadujour desk It is not a quotation from the source.

The prompt to customise
User question (made, nameless): [terrasse / démarche / service]. Excerpt from the site (facts): [coller 8 lignes].

Answer in 6 lines only after extracts. If the service isn't there, say it. Do not invent any tariffs or time limits.

What deserves your attention

A chatbot response is not the order. Cross-check rooms and schedules on the city site, and do not paste personal data.
Origin of the case. Use described publicly by La Dépêche du Midi — Carole Dejean-Simoniti, Ville d’Agen (13 April 2025).
Proof level: Testimony published by an identified source. Source checked on 10 November 2026. Use described by the source, not tested by the desk. Original summary written by iadujour.fr: figures and claims are the source’s; the prompt is a desk proposal, not a quotation.
TO GO FURTHER

Other ideas to put to work.

The whole Public services & local government theme
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Respond to residents 24 hours a day on the website and citizen portal

Asnières-sur-Seine first limited a classic chatbot to three services, then migrated to the general Wikit AI: he answers on the site and the citizen portal, civil status come at the top of the questions, including off-time opening.

Tool: Wikit SemanticsType: Spotted
Public services & local government

Propose a conversational assistant on the new site of a municipality

In Saint-Genis-Laval, Jacky Béjean integrated a Wikit citizen chatbot into the site's redesign: the city compared Mistral and OpenAI, retained OpenAI for the quality of the answers, with data hosted in France.

Tool: Wikit Semantics (OpenAI)Type: Spotted
DISCUSSION

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