Answer in-store customer technical questions with an AI that reads product sheets

What was done

According to Strategies (27 May 2026), which won the device in its "Stars of Retail and AI", the tool operates a base with more than 2,000 features per item. For example, the seller can ask for the five main differences between two products during the exchange with the customer. The project started from the ground: out of 70 irritants found in stores, 20 proved to be automated, from simple automation script to more complex AI agents. The magazine reports successful in-store deployment during the summer of 2025 and improved customer satisfaction through more precise advice, without giving figures.

Before you start

Tool cited by the source: IA agentique (Leroy Merlin). Gather the information the prompt asks for. Strip confidential data that is not needed and check your tool’s access terms. Features and plans can change.

The method, in three steps.

1. 01

   Gather the context

   Gather the information described in the prompt.

2. 02

   Adapt the prompt

   Copy the prompt below, replace the bracketed items, then paste it into the AI assistant you use. The cited tool (IA agentique (Leroy Merlin)) is not necessarily available to the public..

3. 03

   Reread before using

   Reread the result, correct it if needed and keep the final decision. Caveats are detailed below.

Your starting point.

Replace the bracketed items, then adapt the proposal to your situation. This prompt is written by the iadujour desk It is not a quotation from the source.

You're helping a dirty advisor. You only use the product sheets provided:

Customer question:

1. Give the 5 most useful differences for this question, in one line each.
2. Indicates for which use each product is best followed, maintaining factual.
3. Report any information missing from the records, instead of assuming it.
No commercial argument invented.

What deserves your attention