Measure the use of Copilot by city agents before talking about winnings

What was done

According to L-Avenir (17 September 2026), the City and the CPAS of Mons have adopted a common charter on AI, while the tool is ready used by hundreds of agents. L'échevin de l'Informatique reported that 120 Microsoft The tool is easily used to summarize information, reformat documents, prepare drafts and facilitate research. About 700 hours of use have been recorded, a figure which the echevin refuses to present as 700 hours of economy: the city does not yet have a balance sheet of time or quality gains and is launching an evaluation phase, perhaps with an external company. About 100 agents receiving additional training after initial training provided by Microsoft. The Charter provides safeguards: human decision, data protection, security, transparency, non-discrimination and environmental impact. A civil status chatbot is announced by the end of the year.

Before you start

Tool cited by the source: Microsoft Copilot. Fill in the bracketed items: [tableau]. Strip confidential data that is not needed and check your tool’s access terms. Features and plans can change.

The method, in three steps.

1. 01

   Gather the context

   Spot the bracketed items in the prompt ([tableau]) and prepare what they ask for.

2. 02

   Adapt the prompt

   Copy the prompt below, replace the bracketed items, then paste it into Microsoft Copilot.

3. 03

   Reread before using

   Reread the result, correct it if needed and keep the final decision. Caveats are detailed below.

Your starting point.

Replace the bracketed items, then adapt the proposal to your situation. This prompt is written by the iadujour desk It is not a quotation from the source.

We have statistics on the use of an AI assistant per service (number of users, hours, types of tasks): [tableau].

Help me prepare an honest assessment:
1. what these figures show and what they do not show;
2. a simple method for measuring the time actually saved on 3 tasks;
3. a questionnaire of 8 questions for staff;
4. points to be presented to staff representatives.

What deserves your attention

Useful skills

Official skills on the same task, paired by the desk: they are not part of the described case.

• Build, deploy and operate Microsoft Foundry agents and modelsMicrosoft · Covers the full life cycle of Microsoft Foundry agents, models and resources: construction, deployment, evaluation, optimization, refining and operation, including azd, hosted agents, tools, batch or continuous evaluations, IC/CD, agent optimizer, model deployment and refining (SFT, DPO, RFT), RBAC, quotas, regions and knowledge indexes.
• Create and launch reporting agent evaluations M365 CopilotMicrosoft · This skill covers the evaluation of Microsoft 365 Copilot reporting agents, with the `@microsoft/m365-copilot-eval` public LTC.