The result to aim for
Holberton School, a human-sized computer school with campuses in France, automated the tracking of its prospects: call summaries and sentiment analysis in the CRM, and then personalized revivals by OpenAI.
What was done
According to the article published by Zapier on February 18, 2025, Holberton School (11 to 51 employees, based in Paris) saw each new student increase administratively: contracts, invoices, and progress. Its manager has built automations linking Airtable, Mailchimp, Aircall and other tools. For prospects, contacts arriving by web form, webhook or call are added to the CRM under Airtable; The summaries of calls generated by Aircall and a sentiment analysis performed with Eden AI are attached; Recovery emails sent via Mailchimp are customized with OpenAI; The commercial team is alerted to Slack when human action is needed. In terms of education, enrolment triggers the generation of the contract and invoice, and student progression is synchronized between the systems.According to the source, the school has eliminated duplication and opened new campuses without recruiting additional administrative staff.
Before you start
Tool cited by the source: OpenAI API; other tools cited: Zapier, Airtable and Eden AI. Gather the information the prompt asks for. Strip confidential data that is not needed and check your tool’s access terms. Features and plans can change.
The method, in three steps.
Gather the context
Gather the information described in the prompt.
Adapt the prompt
Copy the prompt below, replace the bracketed items, then paste it into the AI assistant you use. The cited tool (OpenAI API) is not necessarily available to the public..
Reread before using
Reread the result, correct it if needed and keep the final decision. Caveats are detailed below.
Your starting point.
Replace the bracketed items, then adapt the proposal to your situation. This prompt is written by the iadujour desk It is not a quotation from the source.
The following is the form for a future student: [subject training, source of contact, summary of last call, questions asked, brakes expressd]. Writes an e-mail for a maximum of 120 words that answers precise his questions and brakes, offers a next step (rendez-vous, open house) and remarins sober. No information on training (prices, dates, outputs): leaves
What deserves your attention
Proof level: Statement by the tool’s publisher. Source checked on 10 November 2026. Use described by the source, not tested by the desk. Original summary written by iadujour.fr: figures and claims are the source’s; the prompt is a desk proposal, not a quotation.
Useful skills
Official skills on the same task, paired by the desk: they are not part of the described case.
- Understand the Airtable data model (bases, tables, views, automations)OpenAI · Explains what Airtable is and how data are structured: bases, tables, fields, records, views, automations and interfaces.
- Filter Airtable records, even without saying "filter"OpenAI · Used to find, filter or circumscribe Airtable records according to field values, even when the word "filter" is not pronounced.
- List, read and edit Airtable databases via airtable-mcpOpenAI · To list databases, read and write records, manage tables and fields, filter and search for Airtable data, via the `airtable-mcp` CLI.
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