AI USE CASES YOU CAN REUSE.English edition · Individuals, independents, small businesses
Practical case

Respond to Google reviews, positive or negative, without putting yourself in danger

Scenario written by the desk, with a prompt to adapt. This is not a testimony.

The result to aim for

Write a measured public response, useful for future customers, adapted to law and practice in France.

Before you start

Tool cited: ChatGPT; the prompt also works with Claude. Gather the information the prompt asks for. Strip confidential data that is not needed and check your tool’s access terms. Features and plans can change.

The method, in three steps.

  1. Gather the context

    Gather the information described in the prompt.

  2. Adapt the prompt

    Copy the prompt below, replace the bracketed items, then paste it into ChatGPT, Le Chat or Claude.

  3. Reread before using

    Reread the result, correct it if needed and keep the final decision. Caveats are detailed below.

Your starting point.

Replace the bracketed items, then adapt the proposal to your situation. This prompt is written by the iadujour desk.

The prompt to customise
Writes a public response to this Google opinion, in French.

Opinions :
Note:
My activity:
What I think happened:

Instructions: shorts, factual, courteous. If the opinion is negative, proposes a private exchange, without control and without disclosure the customer's personal information. Proposed two versions (more sober / a little warmer).

What deserves your attention

A visually convincing result can still be wrong. Check facts, recipients and commitments before any use. For an external action, keep a suitable validation step.
Origin of the case. Scenario designed by the iadujour.fr desk, written in November 2026.
Proof level: Practical case written by the desk, no third-party source. This is not a testimony: adapt the prompt to your situation.
TO GO FURTHER

Other ideas to put to work.

The whole Sales theme
DISCUSSION

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