THE MEDIA FOR AI THAT ACTUALLY HELPS.English edition · Understand & take action
Spotted on the web

Target Ikea Family newsletters with a predictive model: +12% of buyers

Use described publicly by Stratégies — Carole Feleppa (Ikea France) (24 September 2025), summarised by the desk. Not tested by iadujour.

The result to aim for

Carole Feleppa, marketing director of Ikea France, has developed with VML an AI model (about 20 features) to target the newsletters of 12 million Family members: +12% of buyers and +10% of income attributed to a classic newsletter.

What was done

Strategies (24 September 2025). Other uses cited: the Ikea Kreativ app (870,000 users/year, fivefold use in two years, 3.5 returns on average per project); the MyAIportal internal portal for 12,000 employees in France, with a charter, first for marketing (data diagnostic, social sources). A v2 of the CRM model is expected (~200 features).

Before you start

Tool cited by the source: Predictive Model (VML) / MyAIportal; other tools cited: Predictive model and MyAIportal. Gather the information the prompt asks for. Strip confidential data that is not needed and check your tool’s access terms. Features and plans can change.

The method, in three steps.

  1. Gather the context

    Gather the information described in the prompt.

  2. Adapt the prompt

    Copy the prompt below, replace the bracketed items, then paste it into the AI assistant you use. The cited tool (Predictive Model (VML) / MyAIportal) is not necessarily available to the public..

  3. Reread before using

    Reread the result, correct it if needed and keep the final decision. Caveats are detailed below.

Your starting point.

Replace the bracketed items, then adapt the proposal to your situation. This prompt is written by the iadujour desk It is not a quotation from the source.

The prompt to customise
Permitted characteristics (without sensitive data): Objective:

Offers 8 setting rules and 3 messages. No invents any purchase. List what the DPO needs to see.

What deserves your attention

The +12% / +10% compare two targetings, on a test whose sample is not published. An appetite score does not allow to infer a life project: stay on the historical purchase.
Origin of the case. Use described publicly by Stratégies — Carole Feleppa (Ikea France) (24 September 2025).
Proof level: Testimony published by an identified source. Source checked on 10 November 2026. Use described by the source, not tested by the desk. Original summary written by iadujour.fr: figures and claims are the source’s; the prompt is a desk proposal, not a quotation.
TO GO FURTHER

Other ideas to put to work.

The whole Marketing theme
Marketing

Make sure AI assistants understand your establishment

A group of six Parisian boutique hotels have integrated AI into their tools, and learn from it: you must now be well described for conversational assistants, not just for Google.

Tool: CRM and AI toolsType: Spotted
DISCUSSION

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