Generate personalized promotional messages for a telecom campaign

What was done

According to the case study published by Mistral AI (undated page, accessed in November 2026), Orange generates promotional messages tailored to the profile of the recipients and serving its commercial actions. A custom marketing campaign was launched in 2023; the source indicates that it has significantly increased the conversion rate, without giving figures.

Before you start

Tool cited by the source: Mistral. Gather the information the prompt asks for. Strip confidential data that is not needed and check your tool’s access terms. Features and plans can change.

The method, in three steps.

1. 01

   Gather the context

   Gather the information described in the prompt.

2. 02

   Adapt the prompt

   Copy the prompt below, replace the bracketed items, then paste it into Mistral.

3. 03

   Reread before using

   Reread the result, correct it if needed and keep the final decision. Caveats are detailed below.

Your starting point.

Replace the bracketed items, then adapt the proposal to your situation. This prompt is written by the iadujour desk It is not a quotation from the source.

Here is a promotional offer:
Here are 4 customer segments:

For each segment, write an SMS (max 160 characters) and a short e-mail (object + 5 lines), adapted to its uses and expectations. The terms and conditions of the offer and the mandate statements must be identical everywhere. I'm not making up any favours.

What deserves your attention