The result to aim for
Karine Delattre, Director Customer Experience and Organization of BPCE Payment Services, uses the MAiA internal assistant to analyze more than 4,000 verbatim: three weeks ago, four days today, to structure and set up an action plan.
What was done
LeMagIT (Gaétan Raoul, 21 November 2025). 95 % MAiA adoption in the payment trade (about 600 employees in 2024). Other use of the same testimony (excluding title): e-mailing campaigns, from ~10 round-trip legal/compliance/marketing to 2. Distinct from the IOC Appeals Reports. Durations are declared by the person in charge, not audited.
Before you start
Tool cited by the source: MAiA (BPCE); other tools cited: MAiA. Fill in the bracketed items: [coller 30 extraits], [mois]. Strip confidential data that is not needed and check your tool’s access terms. Features and plans can change.
The method, in three steps.
Gather the context
Spot the bracketed items in the prompt (
[coller 30 extraits],[mois]) and prepare what they ask for.Adapt the prompt
Copy the prompt below, replace the bracketed items, then paste it into the AI assistant you use. The cited tool (MAiA (BPCE)) is not necessarily available to the public..
Reread before using
Reread the result, correct it if needed and keep the final decision. Caveats are detailed below.
Your starting point.
Replace the bracketed items, then adapt the proposal to your situation. This prompt is written by the iadujour desk It is not a quotation from the source.
Verbatim anonymized (facts): [coller 30 extraits]. Period: [mois]. 1) 8 themes with staff only if you can count them in the glue. 3) 3 actions, each linked to a theme. No number.
What deserves your attention
Proof level: Testimony published by an identified source. Source checked on 11 November 2026. Use described by the source, not tested by the desk. Original summary written by iadujour.fr: figures and claims are the source’s; the prompt is a desk proposal, not a quotation.
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